Outsourcing business processes or adopting a remote work setup poses many benefits to both the manager and the employee. Numbers report up to a 40% increase in productivity, a 41% decrease in absenteeism, and 21% higher profitability for companies who enforce the arrangement.
That is, of course, if both managers and workers have the right tools effectively do remote work. Without the right implements, a business will fall into disorder due to a lack of command responsibility and accountability. Before recruiting remote workers, make sure to have these systems in place.
Accomplishing daily deeds
First things first: you need to set up a cloud-scheduling platform to manage projects easier and streamline operations. From putting together a team to fiscal planning to initiating schedules for various work orders, such software makes sure that your day-to-day actions are seamless.
You will also need a cloud-based timesheet that lets remote workers clock in real-time. The ideal time-tracking software allows for multiple workspaces, has employee monitoring features, and allows direct billing and invoicing based on logged hours.
Collaboration with co-workers
There are a lot of cloud-enabled collaborative project management tools. Still, the best ones should allow you to effortlessly assign projects, build and alter pipelines, share and study reports, and get notified on ongoing assignments from one visual dashboard. These all-in-one toolkits usually have a steep learning curve since they pack a lot, but they stand well in organizing all your present and future tasks.
A collaborative network like this, handling so much relevant and personal data, has to be secure. Thus, make sure that you also have a private VPN for your team’s security.
If your team is working remotely, expect to encounter about a dozen moments in the day when you’ll need input. This is why communication will be crucial to your productivity. Enable wireless telephony through VoIP to facilitate real-time teleconferences regardless of geographical location.
For non-essential interactions, direct your team toward encrypted messaging applications. Here, you should be able to start channels, classify topics and conversations, or forward essential files and messages from other third-party applications.
Don’t forget to set up your team’s digital mailroom for efficient e-mail management and correspondence.
Acquiring real-time analytics
Equip your remote marketing and sales team with modern analytics software and data visualization applications so that they can report actionable insights even from the comfort of their homes. Efficient cloud-based analytics software allows users to aggregate market insight from various sources to present them in a precise series of visuals.
Project managers also need to remotely monitor their supply chains to track progress or detect pain points in any part of the chain.
Social media surveillance and customer care
Public relations, post-sales service, and social media handling are some of the most outsourced business processes. This is because these are the most demanding, around-the-clock jobs that the traditional nine-to-five wouldn’t be able to manage effectively. What makes an online good digital marketer, in this case, are tools such as content management systems, sales automation tools, and e-mail marketing software.
Meanwhile, boosting your customer support staff means providing them with insightful customer management software, responsive reverse logistics software, and voice or non-voice customer support applications.
As you can see, remote work requires packing heavy gear. Regardless of what your business mandates, the important thing is a steady, cloud-based connection to bring all your necessary applications to one secure, accessible, and synchronous work hub.